Shipping policy

1. Order Processing
a) All orders are processed within **1-3 business days** after receiving payment confirmation.
b) During periods of high demand (promotions, sales, launches), this period may increase.

2. Available shipping methods
a) Domestic shipping: We work with [name of carrier(s)] for deliveries within [your country or region].
b) International shipping (if applicable): We use [carrier] for shipments to [list of countries].

3. Estimated delivery times
- National shipments: between 2 and 5 business days**, depending on the area.
- International shipments: between 5 and 15 business days**, depending on the country and customs.

4. Shipping costs
- Costs are calculated at the time of purchase, before confirming the order.
- Prices may vary depending on weight, order volume, and delivery address.
- [Optional] We offer free shipping for orders over **[minimum amount]**.

5. Order tracking
- Once the order has been shipped, you will receive an email with a tracking number.
- With this number you can track the package on the carrier's website.

6. Delivery problems
- If your shipment is delayed, please contact us at topset.store@gmail.com with your order number.
- We are not responsible for delays beyond our control (weather, customs, strikes, etc.).
- If the carrier reports a package as delivered but you haven't received it, you should also notify us as soon as possible so we can handle it.

7. Returns and replacements (related to shipments)
- If you wish to return a product, please see our **Returns Policy** [or “Refund Policy”].
- Return shipping costs are your responsibility unless otherwise agreed, unless you stipulate otherwise in your returns policy.

8. Customer Responsibility
- It is the customer's responsibility to provide a correct and complete address.
- If the package is returned due to an incorrect address, additional reshipping charges may apply.

9. Shipping Contact
If you have any questions about shipping or need more information, please write to us at atopset.store@gmail.com or contact us through our customer service form.